Collection: Policies & Compliance

Policy & Procedure Manuals for Home Care Agencies

Whether you're launching a new home care agency or strengthening the foundation of an existing one, having well-developed, legally sound policies is essential. Our Policies & Compliance collection offers professionally written manuals tailored for both Canadian and U.S. regulations, with a special Nursing Skills Manual for agencies employing or contracting nurses.

Each manual is delivered as a fully editable Microsoft Word file—making it easy to customize for your province, state, or agency.

Compare Your Options:

1. Policy & Procedure Manual – Canada

  • Best For: Canadian home care agencies of any size
  • Includes: 150+ pages of policy content, editable Word file
  • Covers: Client rights, privacy (PIPEDA/PHIPA), infection control, HR, billing, grievance processes, regulatory compliance
  • Format: Digital download (Word)

2. U.S Policy & Procedure Manual- American Version

  • Best For: U.S.-based home care and home health agencies
  • Includes: 150+ pages of agency policies tailored to U.S. compliance
  • Covers: HIPAA, Medicare standards, employee training, emergency protocols, state-level adaptations
  • Format: Digital download (Word)

3. Nursing Skills Policy Manual (Canada & U.S.)

  • Best For: Agencies employing or contracting nurses; independent RNs
  • Includes: 300+ pages of nursing procedures and skills protocols
  • Covers: Medication administration, wound care, IV push, catheter care, feeding tubes, documentation standards
  • Format: Digital download (Word)

4. Customized Policy & Procedure Manual

  • Best For: Home care agencies in Canada or the U.S. seeking tailored, regulator-ready documentation
  • Includes: 150–200 pages of personalized policy content, customized to your business and province/state
  • Covers: Licensing requirements, client care standards, HR protocols, documentation, infection control, scope of services, and location-specific regulations
  • Format: Delivered as a fully editable Word file

Why These Manuals Matter

  • Save hundreds of hours—no need to write your own from scratch
  • Stay compliant with regional health care regulations
  • Customize with your logo and agency-specific details
  • Use for licensing, accreditation, and training

Tip: Want to cover both agency operations and nursing tasks?

Bundle the Policy & Procedure Manual with the Nursing Skills Manual to get complete clinical and operational coverage—perfect for agencies preparing for audits or expanding services.